CUSTOMER PROFILE

Jumpstart Digital Marketing, Inc.

Today’s savvy consumers take full advantage of online information sources when shopping for new and used vehicles. Before setting foot on a dealer’s showroom floor, the average auto buyer has spent hours researching, pricing and comparing statistics and specifications on a variety of vehicles. The Internet is the perfect car-shopping resource, providing easy, convenient access to relevant information.

Jumpstart Digital Marketing, Inc., a privately held, San Francisco-based interactive media sales and technology company, helps auto manufacturers and auto dealers connect with in-market buyers who are researching vehicles online. Founded in 2000, Jumpstart is a leader in the digital automotive advertising industry with clients including all major car manufacturers as well as hundreds of automotive dealerships nationwide.

Through a partnership with NADAguides.com, Jumpstart administers the NADAguides New Car Lead Program, offering high-quality leads at wholesale prices to auto dealers across the nation.

Hoping to streamline their lead-generation service, Jumpstart contacted Accudata Technologies to help with this process. In order to meet dealers’ demands for quality leads, Jumpstart needed to ensure that information about these leads was as up-to-date as possible. Accudata is able to address this requirement for Jumpstart by scrubbing the telephone numbers for the leads, ensuring that only serious web visitors are sent to dealers. Accudata guarantees rapid turnaround on service requests, producing information that is up-to-date and accurate.

“Accudata helped us dramatically reduce our lead verification costs while providing our customers with the highest quality leads,” said Dillon McDonald, General Manager, with Jumpstart. “They have increased efficiency in a number of ways.”

To date, Accudata has helped Jumpstart reduce the number of leads turned over to expensive call centers or agents for verification by 70-80 percent. Accudata’s verification services have also helped Jumpstart decrease time needed to deliver qualified leads to dealers by validating the leads in real-time with sub-second to one-second response times.

For more information on Jumpstart, please visit the company’s website: www.JumpstartDM.com

City Tele Coin Company, Inc.

After purchasing some payphones for his convenience stores in the 1980s, Jerry Juneau saw the potential in the payphone industry. In 1985, Juneau founded City Tele Coin Company, Inc. in Bossier City, LA and grew the business to include 450 phones. A family owned and operated business, City Tele Coin is currently in the midst of an expansion, with plans to increase its workforce and move into a new 15,500 square foot facility.

City Tele Coin has payphones in indoor and outdoor locations, in convenience stores, convention centers, liquor stores, office complexes, hospitals and manufacturing plants in and around Bossier City.

As the payphone industry has changed, City Tele Coin has evolved and adapted. In 1994, Juneau and City Tele Coin entered the corrections industry by providing phones and telecommunications services in Louisiana jails, prisons and other correctional facilities. Today, City Tele Coin provides and/or manages phones for 22 correctional facilities in Louisiana, Texas and Alabama, accounting for more than half of the company’s business.

Though providing phones and telecommunications services in the corrections industry might seem like a simple endeavor, Juneau warns of fierce competition and razor-thin margins.

“You have to do a lot of blocking, and there are a lot of non-billables,” Juneau said. “There are some CLECs that cannot be billed, and until you learn that and are able to validate billable numbers, you are risking lost profits.”

To combat issues with unbillable calls, City Tele Coin turned to Accudata Technologies for validation services. As one of 14 active LIDBs in North America, Accudata can provide sub-second validation of numbers and accurate carrier information to ensure that City Tele Coin can collect payment.

“Accudata has presented City Tele Coin with excellent customer service and technical support while remaining a very cost-effective option for us," Juneau said. “We highly recommend their validation services, and they are great to do business with.”